I tried looking up packet pick up online this year, but the website was down. No info was sent in any emails, so I relied on last year's info. Unfortunately by the time I just went there, it had already closed. I tried the organizers, but no help there. Who gives out info once to thousands of people & expect them to remember it, & then not be available when they try to get it? I want a refund, but who knows, I may just be screwed.